Privacy Policy

Effective Date: 11 June 2026

Greenworld Gresswold (“Greenworld”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, stored, and protected when you use Distributor Hub and the Greenworld Products distributor portal.

1. Business Information

Greenworld Gresswold
Distributor Hub
599 Louis Botha Avenue
Gresswold, Johannesburg
2090
South Africa

Email: support@coslife.co.za

2. Information We Collect

When you register as a distributor, place orders, or contact us, we may collect:

Full Name
Company Name
Email Address
Telephone Number
Billing Address
Shipping Address
Order History
Distributor Account Information
Payment Information Required to Process Orders
IP Address and Website Usage Information

3. How We Use Your Information

Your information may be used to:

Create and manage distributor accounts.
Process orders and payments.
Arrange product delivery.
Provide customer support.
Verify distributor eligibility.
Maintain account security.
Comply with legal and tax obligations.
Improve website performance and customer experience.

4. Distributor Accounts

Distributor pricing and distributor-only content require an approved account. Information submitted during registration may be reviewed to verify eligibility for distributor access.

You are responsible for keeping your account information accurate and up to date.

5. Payments

Payments may be processed through:

PayFast
Electronic Funds Transfer (EFT)
Cash Payments (where applicable)

Payment information is processed by the relevant payment provider. We do not store complete banking or card details on our servers unless required for transaction processing and permitted by applicable law.

6. Shipping and International Orders

Greenworld Gresswold supplies customers within South Africa and internationally.

To fulfill orders, shipping information may be shared with delivery and logistics partners. International orders may require the transfer of information across borders where necessary to complete delivery.

7. Information Sharing

We do not sell personal information to third parties.

Information may be shared only with:

Payment service providers.
Shipping and courier companies.
Government authorities where required by law.
Professional service providers assisting in business operations.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect all information, no internet-based service can guarantee absolute security.

9. Cookies

Distributor Hub may use cookies and similar technologies to:

Maintain login sessions.
Remember website preferences.
Improve website functionality.
Enhance user experience.

You may disable cookies through your browser settings; however, certain website functions may not operate correctly.

10. Your Rights

Subject to applicable law, including the Protection of Personal Information Act (POPIA), you may:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of information where legally permissible.
Object to certain processing activities.
Withdraw consent where processing is based on consent.

Requests may be submitted to support@coslife.co.za.

11. Data Retention

Personal information will be retained only for as long as necessary to:

Provide services.
Maintain distributor records.
Meet accounting and tax obligations.
Comply with legal requirements.

12. Third-Party Services

The website may use WooCommerce and related services required for ecommerce operations. These services may process personal information necessary to provide ordering, payment, and account functionality.

13. Changes to this Policy

Greenworld Gresswold may update this Privacy Policy from time to time. Updated versions will be published on this website with a revised effective date.

14. Contact Us

For privacy-related questions or requests, please contact:

Greenworld Gresswold
Distributor Hub
599 Louis Botha Avenue
Gresswold, Johannesburg 2090
South Africa
Email: support@coslife.co.za